This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or interact with our services (the “Site”). The Site is operated by Canaan Financial Seed Inc.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages visited
• Interaction behavior
• Referring websites or search terms

This is referred to as “Device Information.”

INFORMATION YOU PROVIDE

When you submit forms or contact us, we may collect:

• Name
• Email address
• Phone number

If you use our services, we may also collect:

• Financial-related information (as needed for services)
• Documentation for tax, insurance, or loan assistance
• Transaction-related information

SMS COMMUNICATIONS AND CONSENT

If you provide your phone number and opt in, you consent to receive SMS messages from Canaan Financial Seed Inc, including:

• Appointment reminders
• Service notifications
• Customer support messages
• Financial service updates
• Promotional messages (only if you opt-in separately)

Message frequency may vary.

You can opt out anytime by replying:

STOP

For help, reply:

HELP

Message & data rates may apply.

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to inquiries
• Provide financial services (tax, insurance, loans, credit repair, etc.)
• Send updates and service-related communications
• Send SMS messages when consent is given
• Improve our website and services
• Prevent fraud and ensure compliance

SHARING YOUR PERSONAL INFORMATION

We may share information with:

• CRM platforms
• Payment processors
• Service providers
• Compliance or legal entities when required

We do not sell your personal information.

NO SHARING OF SMS OPT-IN DATA (CRITICAL CLAUSE)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DATA SECURITY PRACTICES

We implement security measures including:

• SSL encryption
• Secure systems and access controls
• Protected data storage
• Third-party secure processing systems

We take reasonable steps to protect your data but cannot guarantee absolute security.

COOKIES

We use cookies to:

• Improve functionality
• Analyze traffic
• Support marketing

YOUR RIGHTS

You may:

• Access your data
• Request corrections
• Request deletion
• Withdraw consent
• Opt-out of SMS anytime

DATA RETENTION

We retain data only as long as necessary for:

• Service delivery
• Legal compliance
• Business operations

MINORS

This Site is not intended for individuals under 18 years old.

CHANGES

We may update this policy at any time.

CONTACT

Canaan Financial Seed Inc
Email: [email protected]

Address:
13110 NW 7th Ave
North Miami, FL 33168
United States